Anti-Spam Policy

This policy sets out the rules CapturePoint follows for commercial email, texts, and calls, both for our own business and when we contact people on behalf of our clients.

Our own email

Every commercial email we send:

• identifies CapturePoint as the sender;
• uses accurate header information and a subject line that reflects the content;
• includes our valid physical postal address;
• includes a clear way to opt out, by link or by reply.

We honor opt-out requests promptly, and within 10 business days at the latest. We do not sell or transfer the address of anyone who has opted out.

Texts and calls

We send marketing texts, and make calls that use automated technology or an artificial voice, only to people who have given the permission the law requires. Reply STOP to any text we send to stop further texts.

Messages we send for clients

When we contact people for a client, we contact only that client’s own leads and customers, such as people who responded to its ads, got in touch with it, or bought from it, and only in the ways their permission and the law allow. We keep a record of the permission shown to each lead, and we honor opt-outs as the law requires.

Reporting a problem

If you receive a message from us, or sent on behalf of one of our clients, that you believe breaks this policy, forward it to the email address in our legal notice and we will look into it. Anyone acting on our behalf who breaks this policy will have that relationship ended.